Shipping & Delivery Policies
Delivery Policy:
At Shanky Mart, we are committed to providing a seamless and efficient delivery experience for our customers. To ensure transparency and compliance with RBI guidelines, we have established the following Delivery Policy:
- Order Processing and Dispatch:
- Once your order is successfully placed and payment is confirmed, we will process and dispatch your order within 2-5 business days.
- Please note that orders placed on weekends or public holidays will be processed on the next business day.
- Delivery Timeline:
- The delivery timeline for your order is estimated to be within 5-10 business days from the date of order dispatch.
- Delays in delivery may occur due to unforeseen circumstances such as natural disasters, transportation issues, or other external factors. We will make every effort to keep you informed in such cases.
- Delivery Address:
- We deliver all orders to the address provided by the buyer during the checkout process. It is essential to provide accurate and complete address details to ensure successful delivery.
- Please review and verify your delivery address carefully before placing your order. In case of any address discrepancies, kindly contact our helpdesk or support team immediately.
- Delivery Confirmation:
- Once your order is dispatched, we will send a confirmation email to the mail ID specified during registration. This email will include tracking information, if available, to help you track the progress of your shipment.
- Utilizing Our Services:
- If you encounter any issues in utilizing our services or have any queries related to your order delivery, please feel free to contact our helpdesk or reach out to our support team at support@shankymart.com. We are here to assist you and provide prompt resolutions.
Please note that the delivery policy outlined above is subject to change and can be updated without prior notice. Any changes to the policy will be communicated through our website or other appropriate channels.
We strive to ensure that your orders are delivered in a timely manner, adhering to the RBI guidelines, and providing you with a satisfactory shopping experience. If you have any further questions or require assistance, please do not hesitate to reach out to our dedicated support team.
Thank you for choosing Shanky Mart for your e-commerce needs!